JAMPRO, M-STEM Teams Up to Attract More ICT/BPO Investments out of India to Jamaica

Kingston, Jamaica – JAMPRO will be seeking to generate more foreign direct investments and jobs in the growing ICT/BPO sector now valued at some J$18billion employing over 13,000 workers, by joining forces with the Ministry of Science, Technology, Energy and Mining (M-STEM) to mount another mission to India’s highly influential NASSCOM Leadership Forum.

The Hon. Julian Robinson, Jamaica’s Minister of State with responsibility for ICT in the Ministry of Science, Technology, Energy and Mining will be joined by Mr. Vivion Scully, Manager in Knowledge Services at JAMPRO on a follow-up mission to Mumbai between February 13 and 15. The NASSCOM Leadership Forum is one of the largest gatherings of the top CEOs and decision-makers in IT/BPO companies and multinationals from around the world.

“JAMPRO’s aggressive marketing strategy for ICT/BPO business is reaping success”, says JAMPRO’s Vivion Scully. “This year marks the third year the trade and investment agency has participated in the Leadership Forum and has since made major headway into the Indian market.

From past years at NASSCOM, JAMPRO has generated nine leads and made contact with a number of outsourcing firms in India”, added Scully
At NASSCOM 2012 JAMPRO met with a senior executive of Sutherland Global Services, one of the world’s largest independent business process outsourcing companies. That interaction led to an invitation by the Prime Minister to the Jamaica Investment Forum, which was held in Montego Bay from March 1 -2, 2012.

Impressed with the possibilities in Jamaica, Sutherland Global Services established their Global Delivery Centre (GDC) at the University of the West Indies’ (UWI) Mona campus in December which is set to provide a promising number of jobs.

Minister Robinson also pointed out the tactical value of positioning and promoting Jamaica in the Indian market in order to maintain Jamaica’s competitive edge as the leading English-speaking BPO destination in the Caribbean.

“Jamaica must attempt to maintain consistent visibility among Indian firms. We plan to cultivate and strengthen leads at the Forum and engage a number of target companies to either consider, or increase their investment in Jamaica”, noted Minister Robinson. “We want to highlight the success of Indian BPOs such as Sutherland Global and Hinduja Global Solutions and to build on relationships made”, he added.

The M-STEM/JAMPRO collaborative is also pushing Jamaica’s very attractive value propositions to the global BPO market: advantageous near shore location and cultural compatibility with the United States and Canada, native English-speaking and educated, talented workforce, competitive labour costs, stable political climate and progressive Government policy support for the sector.

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