Miami-Dade County one of top U.S. digital counties

Miami – According to the 2006 Digital Counties Survey, an annual study by the Center for Digital Government (Center) and the National Association of Counties (NACo), Miami-Dade has once again been ranked as one of the top digital counties.

To recognize their hard work and innovation, the survey’s top digital counties will be honored at a national awards ceremony, which will coincide with NACo’s national conference in Chicago, Illinois next month.

In April, all counties in the United States were invited to participate in the 2006 Digital Counties Survey. County officials responded to questions that included more than 100 measurements and data points about online service delivery, infrastructure, architecture and governance models.

“In today’s world, technology is essential for effective and efficient government,” said NACo Executive Director Larry E. Naake. “County governments realize this and are using technology in new ways to improve the delivery of services to Americans. The Digital Counties Survey illustrates the innovation being pursued by counties across the country.”

Center Executive Director, Cathilea Robinett adds, “Counties continue to strive for excellence in serving their citizens. Our Digital Counties Survey showcases those counties most committed to service and innovation.”

For counties with 500,000 or more population, Miami-Dade County was rated second in the country in 2003, the first year the survey was done. In 2006 Miami-Dade continued it’s top ten ranking, which it also earned in 2005.

“We’ve been making great strides in improving the way we assist our residents using technology to enhance the way we do business, streamline processes and continually improve services,” said Miami-Dade County Manager George M. Burgess.

Recent IT projects include the launch of webcasting County Commission meetings through the Web portal —, accepting e-checks for property taxes, and the county’s 3-1-1 Answer Center, which provides a single point of contact for information about county services.

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