The proportions of the casino
The size of the casino, as measured by its annual earnings, is one of the most important aspects that goes into determining how we rank each establishment’s Reputation. There’s an argument to be made for this element, which holds that larger casinos are more likely to pay out large winnings without trouble because of the higher earnings they generate.
Many smaller online casinos exist, which may not be the greatest option for everyone, particularly those who are betting large sums of money. Although tiny casinos may have excellent intentions, their working capital may not be sufficient to support large jackpots since it is lower than that of large gambling sites.
To put it another way, it is possible that smaller casinos will not be able to pay out larger prizes, which is the primary reason why they are often given a lower Reputation rating.
Complaints from players
The goal at thepogg.com is for the reputation rating that is given to each casino to be an accurate reflection of how the casino handles its customers, namely how likely it is that customers will have their winnings paid out to them quickly and without any issues. Complaints from players are thus an additional primary component that is included into the algorithm that is utilized to determine the reputation rating.
Deducting points for activities that are seen to be unfair or restricting
Because there are casinos that use techniques that are unfair, hidden, dishonest, or restricted, they are examined closely at each casino and will lower its reputation rating for items that have the potential to hurt players or diminish the user experience they have. Because there are casinos that employ these practices, there are casinos that use practices that are unfair, hidden, deceitful, or restrictive. These are the following:
Reduced maximums for cash withdrawals
Casinos with ridiculously low withdrawal restrictions might make earnings unavailable for long periods of time, if not permanently. If a casino has withdrawal limitations that are lower than what we deem to be fair, then we will rate the casino’s reputation as less trustworthy.
Low upper limitations on wins
All win restrictions are unjust to players, but we are ready to accept them if they are large enough and do not apply to progressive jackpot winnings or if they are mandated by a regulator to not restrict most players. We will provide a lower reputation rating to the casino if the limitations are too low and are not mandated by the regulatory body.
Blacklists
There is a variety of online content that may be found in the form of casino blacklists. When a casino is reported to be on a “blacklist,” our team conducts a thorough investigation of the establishment and considers the significance of the information.
The gravity and pertinence of each blacklist serves as the criterion for determining whether or not any points are subtracted from our overall reputation rating and, if so, how many points are subtracted. The length of time each blacklist has been active is another factor that determines how much our rating drops. Deductions are more manageable when using older blacklists.
Bad support quality
Player happiness and the overall quality of the user experience may be significantly impacted by the quality of the customer assistance offered. We do not anticipate that it will be flawless at every casino; but, if the help offered by a casino is particularly poor, we will lower its reputation rating.
Fake games
Authentic casinos only use games that are provided by legitimate casino game suppliers. Some casinos feature phony versions of popular games that pay less than the genuine. This is very unfair to the players, and we will no longer give casinos our recommendation if they continue to run phony games.
Fake licenses or licenses that don’t exist at all
In the ecology of online gambling (https://www.law.cornell.edu/wex/gambling), licenses are an essential component. They allow players to know that a casino is trustworthy and that there are some restrictions in place. We lower a casino’s reputation rating when we discover that it does not possess a license or that it has a phony license.
Although these are the most typical factors that contribute to a lower reputation rating, they are by no means the only ones. We get across certain unethical business tactics every once in a while, and these behaviors may vary.
In addition to this, it is essential to keep in mind that each individual circumstance is examined on its own. Sometimes the casino does things that seem unfair to us, but they really have good reasons for doing them. When situations like this arise, we make sure to have open lines of communication with the casino so that we can ensure that we are treating not just the players but also the casinos in an equitable manner.
Increasing one’s score for admirable characteristics
Casinos that perform well or have attributes that benefit players, their pleasure, or their user experience may get bonus points in addition to deductions. Although it does not occur very often, this does take place every once in a while.
Here are a few of examples of extra points that are awarded for something positive:
Revenues
When determining our rankings, we take into account revenue since a company’s ability to give out large one-time prizes is directly proportional to how much income it generates. As a result of this, it is now feasible for a casino that is a member of a larger company to get a higher rating than it would have otherwise been able to achieve.
Complaints
Complaints lodged at affiliated casinos may also be sent to the parent casino, which can bring the parent casino’s overall rating down. The line of thinking is analogous here. A casino that treats its customers unethically is often reasonable to infer that another casino owned or managed by the same person or group would do the same, even if it hasn’t yet.
