Jamaica’s JAMPRO Targets North American Companies for Larger Share of Global ICT/BPO Business

Kingston, Jamaica – Jamaica will be on show at one of the largest gatherings of executives in the global ICT/Business Process Outsourcing (BPO) industry at the Nearshore Nexus Conference 2013 on April 24th in New Jersey.

The country will capitalise on a special networking opportunity by hosting a ‘Jamaica Night’ event for close to 200 high level executives meeting at the Hyatt Regency Jersey City on the Hudson. Nearshore Nexus is the only global services conference for North American ICT/BPO executives that seek to create executive-level dialogue about the opportunities, risks and advantages of developing strategic business relationships in the Caribbean and Latin American region.

Jamaica is the leading near shore destination in the Caribbean and according to JAMPRO’s Manager of Knowledge Services Vivion Scully the conference presents numerous opportunities to further promote the sector. “This conference is a great opportunity to achieve increased interest from companies who would possibly outsource operations to Jamaica. We also hope to have discussions with the media and key opinion leaders,” Scully said.

Jamaica’s ICT/BPO sector has an established track record and is now valued at some J$18 billion, employing over 13,000 workers.

JAMPRO will be partnering with local BPO contact center operators – Island Outsourcers, which is headed by Yoni Epstein who also chairs the Business Process Industry Association of Jamaica (BPIAJ). “We are honoured to partner with JAMPRO as we seek to attract new customers to grow our BPO industry,” Epstein said.

This is JAMPRO’s second time participating in the event, which has been influential in enhancing relations with Sutherland Global Solutions and Hinduja Global Solutions – both of whom have since invested in Jamaica’s ICT sector. JAMPRO will be joined by Barnett Tech Park from Montego Bay and Fullgram Solutions from Kingston that will also be taking part.

In addition to the unparalleled networking opportunities, attendees will learn how to tap new markets, open new business operations and understand what countries are best suited for relevant products and services. Over 25 senior executives from across the Americas region are speaking at the conference. Key questions addressed during the sessions include: What does it cost to work with IT and BPO partners in Latin America? How well prepared are professionals in the market, and what level of English-speaking capability is available in specific countries? And, how does LATAM compare to India, China or Eastern Europe?

Expert speakers participating at the conference include: Joe Nocera, Award Winning Columnist, New York Times, Greg Lipper, Vice President of Global Business Services for Staples, Inc., Juan Coronado, EVP, Strategic Global Sourcing, Citibank, Anthony Porter, Director of IT Vendor Management, Procurement, Legal & Strategy at Humana and Linda Tuck Chapman, Chief Procurement Officer, Bank of Montreal.

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