Piarco, Trinidad – Caribbean Airlines newly appointed Chief Executive Officer Captain Ian Brunton yesterday announced new changes to the airline’s top management. At an internal meeting organised for all staff at the company’s head office at Piarco, Captain Brunton explained that the company was seeking to streamline its operations and that this would start from the very top. “This does not mean that Caribbean Airlines will be cutting jobs. We are simply reviewing all aspects of the operation to ensure that we are conducting our affairs in the best possible way.”
Chief Executive Officer Captain Ian Brunton
Captain Brunton introduced an “Executive Team” to the Caribbean Airlines staff explaining that major functions have been merged to reflect the strategic streamlining mentioned. “Corporate Affairs will now encompass both the Legal and Human Resources departments. Both Information Services and Finance now fall under Corporate Services.” In a move that departs from the previous strategy, the Commercial function has been split into two new departments to be known as Customer Experience and Airports, and Revenue and Distribution. Captain Brunton further explained, “The Customer Experience and Airports will have that specific remit of ensuring that all customer interaction is thoroughly examined. Revenue and Distribution will mean that everything affecting the sale and marketing of the product is under one roof.”
The new Executive Team will be as follows:
– Ms. Rachel Laquis – Executive Team Member Corporate Affairs
– Mr. Walter Tan – Executive Team Member Corporate Services
– Mr. Robert Corbie – Executive Team Member Customer Experience and Airports
– Mr. Wayne Henry – Executive Team Member Revenue and Distribution
